The Garden and Tech Reports for 6.19.19

 

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And finally a couple of weeks ago, the clouds parted and the sun came out, drying out the garden bed soil enough to plant a few tomatoes and herbs.

First I had to dig out about two inches of soil to get rid of the mesclun mix that had taken over the bed. Had I not done that, I would still be pulling it out by hand. Sprinkled in some dried chicken manure to replenish it, then poked holes for the lavender, parsley, sweet and Thai basils, and tomatoes. Three red ones, one golden, and one cherry (cherry is small and red, so we have a double count with it). Two of the tomatoes have set blossoms. The lavender blossoms opened to graciously share their fragrance with us and the bees. Now all I need to do is water as needed, pull a couple of weeds now and then, and wait.

The tech issues were a little more complicated. Sometime in the wee smalls of Monday morning, the modem that had served us well by keeping us connected to the outside world via the DSL line installed in 2002 if I remember correctly, joined the choir invisible, ceased to exist, etc. It became an ex-modem.

Usually, Hubby deals with tech issues while I make a cake. He was out of town. I called him to let him know what was going on and to please call my cell phone (our “landline” is actually a VOIP* system).

Now, bearing in mind that he was a telecomm engineer** for 35 years, he began rapid-fire troubleshooting questions, some of which I could answer (no, no adverse weather; yes, I did the unplug/plug thing; what’s wrong with it is that I can’t get connectivity, period).

“You’ll have to call support.”

I have to call support. I’d rather go to the dentist and gynecologist at the same time, thank you very much. And have them trade ends.

Not having much choice, I sucked it up and called. The human rep I spoke with after negotiating the queue was kind and friendly and helpful. He talked me through the steps of rebooting, and then…

And then with no warning, the power went out.

Rep asked when I thought the power would be back. I guessed about two hours. He or his supervisor would call me back then. OK, thanks.

And then my text chime went off several times. Hubby had tried to call, but kept getting the “all circuits are busy” message. What is going on? Did the tower go out?

I refrained from replying, “How the hell should I know?” I just called him, told him that there had been a power failure in the middle of the call to the support center, and that I needed to call Com Ed.

Com Ed didn’t know what was going on, either. I submitted an automated report.

Another call from Hubby. No, dear, I don’t know what happened to the power.

At this time, the muscles around my left eye started getting twinge-y. Went to the powder room where we keep the over the counter meds in search of something to take to keep the twitches and twinges from blossoming into a full blown cluster headache. I was out of my preferred pain killer. Great.

Breathing my way through the discomfort, I called Com Ed for an update. Very small, localized outage due to an equipment failure. If this was the transformer that I think it was and if anyone from Com Ed read this, we told you so.

The text chime dinged several more times. Updates from Com Ed, and forwarded texts from Hubby that he’d received from them.

Confirmed that I’d received them. Tried to sit quietly. Tried to visualize the tight muscles giving me the headache unwinding.

And with a flurry of beeps and chirps, the power made a triumphant return.

Now to wait for the ISP rep to call back.

And wait.

And update Hubby, who reminded me that the call center closed at five and the odds were that they wouldn’t call back. And wait.

No call. Five o’clock rapidly approached.

I called again. Negotiated the queue, ran through the paces with another pleasant rep. Yep. Sounds like a dead modem. We’ll get someone out tomorrow. Thank you.

Called Hubby for another update. Another round of troubleshooting questions (yes, they ran tests; no, I don’t know which ones; the guy will be here between eight and noon; African or European?)

Done with technology for the day, I walked Oakley. I ate ice cream for dinner. I had a salad or something to mitigate the ice cream, but I ate it while I stared off into space.

At least I slept OK that night. The tech arrived at the end of the time frame I’d requested, but he quietly and efficiently did his job, bringing us a new modem that brought us up to speed, literally and figuratively.

For now, we are able to do what we need to online, but hopefully we won’t take 20 years for the next upgrade.

 

* stands for Voice Over Internet Protocol. Same as calling on an actual landline, but over the internet.

**who worked on one of the rudimentary forms of the internet in the days of our courtship.

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